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Allegiant Care News
08-24-2016
I have cataracts; do I have coverage for treatment under the Retiree Plan even though I do have a vision benefit?
Vision services for medical conditions such as cataracts or diabetes will be billed under your medical benefit.
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08-24-2016
Why is Cigna or Anthem telling me that I don’t have a vision/dental/prescription benefit?
You only have your medical coverage through Cigna or Anthem. If you have a separate vision benefit, it is through EyeMed. If you have a separate dental benefit, it is through Delta Dental (unless otherwise specified). Prescription coverage is through MedOne.
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08-24-2016
Where should I go for minor injuries such as sprains or those requiring stitches?
You should use an In-Network Urgent Care facility for non-life threatening illness or injury as the copay is less than had you gone to the emergency room for treatment.
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08-24-2016
What if I need a CAT scan, MRI (or other imaging services)?
All scans/imaging must have pre-certification through CIGNA prior to the date of service. In order to receive the maximum benefit you should use a in-network imaging facility.
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08-24-2016
Will I be charged a copay for my child’s well-visit?
Copays vary depending on the type of plan you have. Please refer to the medical section of your SPD binder or call Allegiant Care at (603) 669-4771 or 1-800-258-9732 if you have specific questions about your plan.
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08-24-2016
I received an Explanation of Benefits that I believe is incorrect. What should I do?
You may contact CIGNA by calling the Member Services Number on the back of your medical card. A customer representative will review the EOB (Explanation of Benefits) and advise you as to how and why the charges were processed. In some cases, the medical provider (doctor’s office) may have to...
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